Quality Policy

We will plan the bespoke service according to the customers needs.

Time will be spent preparing your package prior to commencement date.

Before commencement of the contract we will determine the customer/client requirements and any statutory obligations to ensure that these requirements and obligations are clear and understood.

We will only commit ourselves to work that is within our capabilities.

All our work is closely monitored to ensure that our clients receive the best possible service at all times. We DO NOT use subcontractors.

All contracts will be put in writing in a set of instructions that are clear and easy to understand.

You will be assigned your own personal account manager who will constantly asses your site making suggestions how and where you can improve your standards and cut your costs.

All CSO employees are proud to promote the aims of your business and combined with the customer service skills they reflect the professionalism you want your clients to see.

The quality manager for CSO Ltd is responsible for ensuring the correct and effective implementation of the quality management system as a whole.